Driive is the scheduling platform for service trades. We know drive-time, we know crew skills, we know what a roll-up door, a 200-amp panel, and a 10-ton compressor have in common — they all need to be on the calendar at the right time, with the right tech, and the right lead-in.
Every industry has its own rules — a tech certification here, a permit window there, a service zone that ends at a county line. Driive's constraint solver is trained on all of them.
HVAC shops live and die by summer surges. Dot runs on Driive, answers the phone at any hour, checks your crew's skills, routes against drive-time from the last job, and books the soonest tech who can actually fix the unit.
Dot fielded 41 calls between 6 AM and noon on the hottest Monday of July for a Phoenix-area shop. Thirty-four booked, four qualified out, three were existing-customer callbacks routed to the dispatcher. Zero went to voicemail.
Every trade we've onboarded walks us through the same five or six problems. They sound different in each mouth. The answers rhyme.
“July broke us last year. This year Dot booked 112 calls on the 4th of July. I was at the lake.”
“It won't book a main-line job unless a licensed master is on the route. That matters to me more than any new feature.”
“Storm season used to be a phone-tree disaster. Driive sees the weather, reshuffles inspections, tells my guys where to be. That's it.”
“It knows the city permit office closes at 4:30. It won't quote a same-day panel upgrade after 2 PM. I didn't have to tell it twice.”
“Dot packs my Tuesday route like a Tetris champion. Two more stops per tech per day, same crew.”
“It handles keycodes, gate codes, dog names. The client never has to tell us twice. That's why they renew.”
Driive doesn't replace your FSM. It talks to it. Keep the software you already pay for — Driive is the scheduling brain on top.
Tell us the trade, the crew size, and the FSM you live in. We'll stand up a Dot instance tuned to your work in under a week.